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This book constitutes the refereed proceedings of the 10th International Conference on Software Business, ICSOB 2019, held in Jyväskylä, Finland, in November 2019. On the occasion of its tenth anniversary the conference theme this year was “The First Decade and Beyond” and focused on the development during the past decade, addressing the future of software-intensive business as well as studies on new and emerging ideas. The 18 full papers and 10 short papers presented together with 3 invited talks, 6 emerging research papers and a tutorial were carefully reviewed and selected from 52 submissions. They are organized in the following topical sections: software ecosystems; management of software products; continual improvement and product development; impacts of digitalization; software business education; software startups and digital business.

Preface In recent years Standard Software has evolved from a tool for supporting commercial/administrative activities (e.g. financial ac­ counting) to integrated systems that cover entire business proc­ esses in companies. The rapid development of these systems, an increasing number of implementations, and the suppliers' an­ nouncements concerning the functional extension of their sys­ tems lead us to expect a further market penetration of Standard Software. SAP's Industrial Solutions, for instance, which are of­ fered for the key processes of entire lines of business demon­ strate the impressive success of Standard Software Systems. The widespread implementation of commercial Standard Soft­ ware has reqUired considerable investments by industrial and service companies. Now it is time to verify if the planned gains and advantages of these systems have actually been realised, i.e. one has to ask whether the systems payoff as originally ex­ pected. It has to be kept in mind that the vendors have promised far-reaching optimisation of their clients' business processes by means of the so called best-practice reference processes implied by their systems. The advantages of these best-practices should have been incorporated in the processes of the respective com­ panies. On closer inspection, one can see that the claimed advantages of the systems' capabilities in terms of optimised processes have not been realised in many of the current implementations. Studies and interviews undertaken with applying companies as part of the research for this book confirm this finding.

Die Verbreitung digitaler Technologien ist ein Phänomen, das tiefgreifende Veränderungen in Gesellschaft, Wirtschaft und Staat mit sich bringt. Je länger dieser Prozess andauert, desto mehr finden Integrations-, Differenzierungs- und Gewöhnungsprozesse statt, die den Wechsel oder die Ablösung digitaler Systeme erschweren. Insbesondere große und am Markt etablierte Unternehmen befinden sich nach langjähriger Nutzung von Unternehmenssoftware in einer Phase der Post-Adoption. Die Lieferbeziehungen zwischen Softwareanwendern und -anbietern basieren folglich auf einer historisch gewachsenen Softwareausstattung. Insbesondere im Zusammenhang mit der zunehmenden Nutzung von Cloud Computing, Big Data Analytics und Machine Learning ist der Markt für Unternehmenssoftware gleichzeitig von dynamischen Anpassungen geprägt. Vor diesem Hintergrund stellt sich die Frage, ob sich Unternehmen von etablierten Softwaresystemen trennen sollten, um auf eine neuartige Software umzusteigen. Für solche Entscheidungen werden in einer Phase, in der die bestehende Software bereits im Einsatz ist, alternative Softwareoptionen nicht nur hinsichtlich ihrer Vor- und Nachteile verglichen, sondern auch der Aufwand und das Risiko eines Wechsels berücksichtigt. Vor diesem Hintergrund wurde in der vorliegenden Untersuchung der Frage nachgegangen, welche Faktoren und Wirkungszusammenhänge die Weiternutzung in der Post-Adoptionsphase bestimmen. Anhand einer empirischen Untersuchung und der Anwendung des Verfahrens der Strukturgleichungsmodellierung wird gezeigt, dass insbesondere strukturelle Barrieren die Weiternutzung von Unternehmenssoftware determinieren.

This book constitutes the refereed proceedings of the 9th International Symposium on Business Modeling and Software Design, BMSD 2019, held in Lisbon, Portugal, in July 2019. It contains 12 full and 11 short papers. BMSD is a leading international forum that brings together researchers and practitioners interested in business modeling and its relation to software design. Particular areas of interest are: Business Processes and Enterprise Engineering; Business Models and Requirements; Business Models and Services; Business Models and Software; Information Systems Architectures and Paradigms; Data Aspects in Business Modeling and Software Development; Blockchain-Based Business Models and Information Systems; IoT and Implications for Enterprise Information Systems. The theme of BMSD 2019 was: REFLECTING HUMAN AUTHORITY AND RESPONSIBILITY IN ENTERPRISE MODELS AND SOFTWARE SPECIFICATIONS.

"This book contains the refereed proceedings of the 4th International Conference on Software Business (ICSOB) held in Potsdam, Germany, in June 2013. The theme of the event was ""From Physical Products to Software Services and Solutions."" The 15 full papers, seven short papers, and six doctoral symposium papers accepted for ICSOB were selected from 44 submissions and are organized in sections on: software business models and business process modeling; IT markets and software industry; IT within organizations; software product management; cloud computing; entrepreneurship and startup companies; software platforms and software ecosystems; and doctoral symposium."

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